Shipping policy

Shipping Policy

Last updated: September 14, 2026

Thank you for shopping with us! We’re committed to getting your housewares delivered safely and reliably. Please review the information below for details about our shipping process.

Order Processing

Orders are typically processed within 1–3 business days after your order is placed.

Orders placed on weekends or holidays will begin processing on the next business day. During holidays, or periods of unusually high order volume, processing may take a little longer.

Once your order has shipped, you’ll receive a confirmation email.

Shipping Options & Delivery Times

We currently offer shipping within the United States.

Estimated delivery times are:

  • Standard Shipping: 3–7 business days
  • Expedited Shipping: 1–3 business days, when available

Delivery estimates begin after your order has been processed and shipped. Shipping times are estimates and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on your order, shipping address, package size, and the shipping method selected.

From time to time, we may offer free shipping promotions. Any applicable promotion will be clearly displayed at checkout.

Delayed or Lost Packages

While we work with reliable shipping carriers, delays can occasionally occur due to weather, carrier disruptions, holidays, or other circumstances outside our control.

For busy periods, please allow 10 days for packages to arrive. For packages that do not arrive in this timeframe and appear to be lost in transit, please contact us as soon as possible so we can investigate with the carrier.

Incorrect or Incomplete Shipping Addresses

Please make sure your shipping information is correct before completing your purchase.

If you notice an error in your shipping address, contact us as soon as possible. We’ll do our best to update the address before your order ships, but we cannot guarantee that changes can be made after an order has entered processing.

We are not responsible for orders shipped to an incorrect address provided at checkout.

Damaged Items

We carefully package our products, but occasionally items may be damaged during transit.

If your order arrives damaged, please contact us within 7 days of delivery and include:

  • Your order number
  • A description of the damage
  • Clear photos of the damaged item
  • Photos of the damaged packaging

We’ll review your request and work with you on an appropriate resolution.

Multiple Shipments

If your order contains multiple items, they may occasionally be shipped separately. If this happens, you may receive more than one tracking number and your items may arrive at different times.

You will not be charged additional shipping fees solely because your order is shipped in multiple packages.

International Shipping

At this time, we do not offer international shipping. We currently ship to addresses within the United States only.

Questions About Your Order?

If you have questions about shipping or need help locating an order, please contact our customer service team at [your customer service email] and include your order number.

We’re happy to help!